Support - Destination and Contact details

How do I change my delivery address after an order was placed?

Please contact 9889200783 at your end for changing your delivery address.

What should I do if I am not available at the time of delivery?

We prefer delivering your shipment to you in person. However, if you are not available to receive the same, please direct our delivery partner to the alternative person when they call you. You can also share your neighbour’s details with us by raise a support ticket here.

How can I collect the shipment myself from D.T.S.S. facility?

We prefer delivering your shipment at your doorstep, however, if you wish to collect it yourself, please raise a support ticket here.

What documents should I carry to self-collect my shipment?

You need to carry any Government ID proof (PAN card, driving license, voter ID).

Can I open my package before accepting it?

We understand that you wish to ensure that the shipment is as per your expectation before accepting it. However, currently, we do not provide an open delivery service. In case of any product related issue, please contact your merchant.

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